Zonar Bus Suite App

1.    To begin, download the app:

•    Apple Store Link        
•    Google Play Store Link

2.    Create an Bus Suite account:

Please note: If you already have a Zonar Bus Suites login, you may use those credentials to log in to Zonar Bus Suites. If you do not have a parent app account, you’ll need to create an Zonar Bus Suites account.

To create your Zonar Bus Suites account:

•    Open the Zonar Bus Suites app
•    From the login screen, select “Create an Account”

Step 1: Select your campus from the drop down menu( If you have more than one campus for your students, once you complete the first , the others will populate according to your email/phone number)

        Step 2: Create a username

-    Create a username using your phone number or email address. We recommend that you use the same contact information that will be associated with your student(s).  
-    If you are using an email address, you will need to activate your account via an email sent by cuxtomercare@zonarsystems.com. This email will not be sent until you finish creating your account.
-    If you’re using a phone number, you will be immediately prompted to verify it. Select “Send Verification Code” and enter the verification code in the field. It may take several minutes to receive your verification code. 

•    Step 4: Create your account

-    Enter your first name, last name, and relationship to the student(s)
-    By selecting “Agree & Join,” you are agreeing to “Zonar Systems” Privacy Policy and Terms of Use

3.    You’re all set!

•    Not seeing what you expected or having an issue? Please refer to the FAQ below.

If the account information differs from the district records, manual linking of the student may be required. Please follow the instructions below.
Link a Student to an Account
1.    After logging in, go to the “Students” tab and tap the “Add Student” icon in the upper left corner.
2.    Enter the student’s first name, last name, and date of birth.
3.    If a match is found, you'll be prompted to verify the connection. Select “Proceed.” 
4.    The page will display the associated students’ information. If this is the student you were searching for, select “Send Code.” A message will pop up with the associated email or phone number to verify your connection. You must confirm whether or not you have access to complete the student link.
 
•    If you do have access:
-    Select “Yes,” then enter the verification code you received
-    Select “Verify”
-    You’ll see a “Success” message confirming the student was linked
•    If you do not have access:
-    Select “No”
-    Select “Or, click here to submit request to transportation department.”
-    Your district’s transportation office will review the request to confirm you are an authorized contact.
-    You will receive a notification within the app once your request has been approved or declined (typically within three business days).

To select a language other than English, click on the “My Account” icon in the bottom right corner of the app and then choose your preferred language from the “Language” drop-down button.

The Zonar Bus Suite App sends push notifications to your mobile device when:
•    The bus enters your student’s notification zone
•    The bus is delayed or rerouted

To receive alerts, make sure push notifications are enabled for the app in your phone settings.

•    Check your phone’s settings to ensure the Zonar Bus Suite App is allowed to send you notifications
•    Confirm you are logged in and have correctly linked your student
•    If issues continue, contact your school district’s Transportation Department at 972-968-6320.

Yes. If you have multiple students in the same district, all linked students will appear in your account. Please note that tracking information is available only if your district provides bus data for that student.

No. Zonar Bus Suite displays the official schedule and route information provided by your district. Changes to your student’s transportation arrangements should be made through your school or Transportation Department.

Zonar Bus Suite app automatically supports bus or driver substitutions. Even when a substitute is used, you will continue to receive accurate tracking updates.

If you're having trouble creating an account, linking to a student, or receiving notifications, check out our support resources by selecting the question mark on any page of the app.

We welcome your feedback! You may receive optional in-app surveys, but you can always contact your district to provide feedback about your experience with the Zonar Bus Suite app. Your feedback helps enhance the app’s performance and the user experience for all families.