EZ A2B App

1.    To begin, download the app:
•    Apple Store Link        
•    Google Play Store Link

2.    Create an EZ A2B account:
Please note: If you already have a BusQuest login, you may use those credentials to log in to EZ A2B. If you do not have a BusQuest account, you’ll need to create an EZ A2B account.
To create your EZ A2B account:
•    Open the EZ A2B app
•    From the login screen, select “Create an Account”
•    Step 1: Select Carrollton-Farmers Branch ISD
-    To find your school district, select the “search” field, then type and choose “Carrollton-Farmers Branch Independent School District, TX”
•    Step 2: Create a username
-    Create a username using your phone number or email address. We recommend that you use the same contact information that will be associated with your student(s).  
-    If you are using an email address, you will need to activate your account via an email sent by info@ezrouting.com. This email will not be sent until you finish creating your account.  
-    If you’re using a phone number, you will be immediately prompted to verify it. Select “Send Verification Code” and enter the verification code in the field. It may take several minutes to receive your verification code. 
•    Step 3: Create a password
-    Create a strong password that meets the minimum password requirements, and be sure to re-enter it correctly in the “password confirmation” field. Your password should:
o    Be a minimum of 8 characters
o    Contain at least 1 lowercase letter 
o    Contain at least 1 uppercase letter 
o    Contain at least 1 number 
o    Avoid obvious patterns such as “ABC” or “123”
o    Avoid keyboard patterns such as “qwertyui” or “asdfghjk”
o    Avoid basic terms such as “admin,” “user,” or “password”
•    Step 4: Create your account
-    Enter your first name, last name, and relationship to the student(s)
-    By selecting “Agree & Join,” you are agreeing to TransActs’ Privacy Policy and Terms of Use
•    Step 5: To ensure that your account is properly created, please log in. Upon your first login, you’ll be prompted to sign a Guardian Agreement. Please read the terms, select “Agree & Sign,” and provide your signature on the next page.

3.    You’re all set!
•    Not seeing what you expected or having an issue? Please refer to the FAQ below.

If the account information differs from the district records, manual linking of the student may be required. Please follow the instructions below.
Link a Student to an Account
1.    After logging in, go to the “Students” tab and tap the “Add Student” icon in the upper left corner.
2.    Enter the student’s first name, last name, and date of birth.
3.    If a match is found, you'll be prompted to verify the connection. Select “Proceed.” 
4.    The page will display the associated students’ information. If this is the student you were searching for, select “Send Code.” A message will pop up with the associated email or phone number to verify your connection. You must confirm whether or not you have access to complete the student link.
 
•    If you do have access:
-    Select “Yes,” then enter the verification code you received
-    Select “Verify”
-    You’ll see a “Success” message confirming the student was linked
•    If you do not have access:
-    Select “No”
-    Select “Or, click here to submit request to transportation department.”
-    Your district’s transportation office will review the request to confirm you are an authorized contact.
-    You will receive a notification within the app once your request has been approved or declined (typically within three business days).

To select a language other than English, click on the “My Account” icon in the bottom right corner of the app and then choose your preferred language from the “Language” drop-down button.

EZ A2B sends push notifications to your mobile device when:
•    The bus enters your student’s notification zone
•    The bus is delayed or rerouted

To receive alerts, make sure push notifications are enabled for the app in your phone settings.

•    Check your phone’s settings to ensure EZ A2B is allowed to send you notifications
•    Confirm you are logged in and have correctly linked your student
•    If issues continue, contact your school district’s Transportation Department

Yes. If you have multiple students in the same district, all linked students will appear in your account. Please note that tracking information is available only if your district provides bus data for that student.

No. EZ A2B displays the official schedule and route information provided by your district. Changes to your student’s transportation arrangements should be made through your school or Transportation Department.

EZ A2B automatically supports bus or driver substitutions. Even when a substitute is used, you will continue to receive accurate tracking updates.

If you're having trouble creating an account, linking to a student, or receiving notifications, check out our support resources by selecting the question mark on any page of the app.

We welcome your feedback! You may receive optional in-app surveys, but you can always contact your district to provide feedback about your experience with EZ A2B. Your feedback helps enhance the app’s performance and the user experience for all families.