SchoolCafe

SchoolCafé Accounts for Parents: 

Parents, guardians, and/or students are encouraged to have a SchoolCafé account regardless of whether or not they intend to pre-pay online. Parents will need to register for a SchoolCafé account with a username, password, and security question. Once an account has been created, parents can add their students to their account using the student’s ID number, school, and last name.

  can be accessed via the website, www.schoolcafe.com, or the phone app 

SchoolCafe Quickcard

Contact Info: (Note: For security purposes, you may be asked to verify your contact info, including your security answer, when you request help.) 

Phone: 855 PAY-2-EAT | (855) 729-2328
Email: customercare@schoolcafe.com
Website: https://www.schoolcafe.com

REGISTRATION 

1. Select "Create a new account"
2. Select "I’m a Parent" and select "Next"
3. Enter your name and contact information, and then select "Next"
4. Create a username and password you will easily remember, and confirm the password
5. Set up a security question and answer (in case you do forget your login credentials) and select "Next"
6. Read and accept the Terms & Conditions, and then select "Create my account"

ADD STUDENT(S)

1. At the top of your Dashboard, select "Add a Student"
2. Enter your student’s information as requested
3. Select "Search & Verify student"
4. Verify the student found is accurate and select "Add this Student"

MAKE A PAYMENT 

1. At the top of your Dashboard, select "Make a Payment"
2. Enter payment dollar amounts for each student as desired and select "Checkout"
3. On the Checkout screen, confirm the total and select an existing payment method, or choose to add a new card.
       a. When adding a new card, you can enter your card’s details and either save the card (even making it your default payment card) or simply
            use it for a one-time payment.
5. When you have confirmed all details, select to complete the payment. Funds are typically available at the child(ren)’s school(s) within 20 minutes.

SET UP AUTOMATIC PAYMENTS

1. From your Dashboard, locate an individual student on your account and select the blue text next to ‘Automatic Payment’ (the text will say either ‘Not Set’ or ‘Set for ...’)
2. In the first field, enter a Payment Amount. This amount will be paid automatically.
3. In the next field, enter a balance threshold. This tells SchoolCafé how low the student’s balance must be before the payment will be made.
4. Select a payment source or select "Add a Card" to add a new card.
5. In the last field, confirm the date that the Automatic Payment will expire. (Note: this date should be before your payment source expires, if possible!)
6. Select "Save"

SET UP LOW BALANCE ALERTS

1. From your Dashboard, locate an individual student and select the blue text next to ‘Low Balance Alert’ (the text will say either ‘Not Set’ or ‘Set for ...’)
2. In the first field, enter a balance threshold. This tells SchoolCafé how low the student’s balance must be before a low balance alert is sent to you.
3. In the next field, enter how often you would like to receive a reminder that the student’s balance is below the threshold. This is helpful in case you miss an email or alert.
4. Select "Save"