SchoolCafe Accounts

SchoolCafé Accounts for Parents: 

Parents, guardians, and/or students are encouraged to have a SchoolCafé account regardless of whether or not they intend to pre-pay online. Parents will need to register for a SchoolCafé account with a username, password, and security question. Once an account has been created, parents can add their students to their account using the student’s ID number, school, and last name.

Students may also create their own account and connect to their own School Cafe account. Students who have their own account, will have the additional feature of viewing a scannable barcode on their phone app to identify themselves at the serving line. For additional information on how to create a Student account, please click here.

School Cafe accounts allow any of these parties to view meal account balances and purchases/transactions affecting the meal account balance. Additional features that can be used include:

  • View meal account balances
  • View meal account purchases/transactions history including pre-payments
  • Make online pre-payments
  • Set up automatic payments
  • Set up low balance alerts
  • Apply for free/reduced meal benefits
  • View/print free/reduced eligibility status
  • View/print school menus and nutritional information
  • Filter school menus for allergens

School Cafe Button  can be accessed via the website, www.schoolcafe.com, or the phone app 

Download the free SchoolCafe App from your phone's app store:

Apple App Store

 

Google Play Store

 

SchoolCafe Quickcard

Contact Info: (Note: For security purposes, you may be asked to verify your contact info, including your security answer, when you request help.) 

Phone: 855 PAY-2-EAT | (855) 729-2328
Email: customercare@schoolcafe.com
Website: https://www.schoolcafe.com

REGISTRATION 

1. Select "Create a new account"
2. Select "I’m a Parent" and select "Next"
3. Enter your name and contact information, and then select "Next"
4. Create a username and password you will easily remember, and confirm the password
5. Set up a security question and answer (in case you do forget your login credentials) and select "Next"
6. Read and accept the Terms & Conditions, and then select "Create my account"

ADD STUDENT(S)

1. At the top of your Dashboard, select "Add a Student"
2. Enter your student’s information as requested
3. Select "Search & Verify student"
4. Verify the student found is accurate and select "Add this Student"

MAKE A PAYMENT 

1. At the top of your Dashboard, select "Make a Payment"
2. Enter payment dollar amounts for each student as desired and select "Checkout"
3. On the Checkout screen, confirm the total and select an existing payment method, or choose to add a new card.
       a. When adding a new card, you can enter your card’s details and either save the card (even making it your default payment card) or simply
            use it for a one-time payment.
5. When you have confirmed all details, select to complete the payment. Funds are typically available at the child(ren)’s school(s) within 20 minutes.

Any funds remaining on student’s account at the end of the school year, will be available for use the following year. Meal account balances will transfer with the student if they change CFBISD schools within the district.

NOTE: This does not include transfers to non-CFBISD schools that are located within the district boundaries.

If a student moves out of the district, any funds remaining on a student’s meal account can be handled either of the following ways:

  • Refunded to the parent via mailed check. See below under “Refunds or Transfers:” for the process to request a refund.
  • Transferred to another CFBISD student on the parent/user’s School Cafe account. See below under “Refunds or Transfers:” for the process to request a refund.

SET UP AUTOMATIC PAYMENTS

1. From your Dashboard, locate an individual student on your account and select the blue text next to ‘Automatic Payment’ (the text will say either ‘Not Set’ or ‘Set for ...’)
2. In the first field, enter a Payment Amount. This amount will be paid automatically.
3. In the next field, enter a balance threshold. This tells SchoolCafé how low the student’s balance must be before the payment will be made.
4. Select a payment source or select "Add a Card" to add a new card.
5. In the last field, confirm the date that the Automatic Payment will expire. (Note: this date should be before your payment source expires, if possible!)
6. Select "Save"

SET UP LOW BALANCE ALERTS

1. From your Dashboard, locate an individual student and select the blue text next to ‘Low Balance Alert’ (the text will say either ‘Not Set’ or ‘Set for ...’)
2. In the first field, enter a balance threshold. This tells SchoolCafé how low the student’s balance must be before a low balance alert is sent to you.
3. In the next field, enter how often you would like to receive a reminder that the student’s balance is below the threshold. This is helpful in case you miss an email or alert.
4. Select "Save"