Counseling and Guidance

The mission of the Carrollton-Farmers Branch ISD Counseling Department is to equip all students with the academic, social-emotional, and college and career skills necessary for postsecondary success in a global society.

The Counseling Department works with counselors to deliver guidance curriculum, responsive counseling and behavior services, and course and graduation planning for all students to promote each student’s academic, career, personal and social growth.

Melanie Williams Headshot

Melanie Williams
Coordinator of School Counseling & AVID
972-968-6625

District Counseling Contacts

All phone numbers are 972.968 + Extension
name TITLE phone number
Kathy Ware Secretary-Counseling Postsecondary Readiness 972-968-6582
Sylvia Mazuera SEL/Counseling Assistant 972-968-6564

Suicide & Crisis Lifeline (24 hours a day/7 days a week)

  • 988

National Suicide Prevention Lifeline (24 hours a day/7 days a week)

  • English: 1-800-273-TALK (8255)
  • Spanish: 1-888-628-9454
  • Deaf/HoH: Dial 711, then 1-880-273-8255

Substance Abuse Mental Health Services Administration National Helpline (24 hours/7 days a week)

  • English/Spanish: 1-800-662-HELP (4357)               
  • Deaf/HoH: 1-800-487-4889

Crisis Text Line (24 hours a day/7 days a week)

  • Text HOME to 741741